New enquiries are read as they arrive. The scenario drafts a personalised reply, extracts the sender address, attaches the relevant file from Google Drive, sends it, and marks the original read so the inbox stays honest about what is outstanding.
Results at a Glance
Enquiries to a small advertising business arrive in bursts and mostly ask variations of the same question. Answering each one personally is the right instinct and the wrong use of a morning.
The scenario keeps the personal element, which is the reply being written to the actual message, and removes the parts that never varied: finding the address, locating the file, attaching it, and tidying the inbox afterwards.
An autoresponder is easy to make annoying. It had to read the specific enquiry rather than send a template, attach a file only when the message called for one, and leave the inbox in a state where unanswered mail was still visibly unanswered.
A template reply is worse than a slow one
The draft is written against the actual message, not selected from a canned set.
The attachment is half the answer
Most enquiries need a specific document, so the file is pulled and attached rather than linked.
The inbox has to stay truthful
Marking the original read is what keeps unanswered mail visible as unanswered.
Instant replies read as machines
A short delay before sending makes the response feel considered.
The challenge was real, and it was costing time, money, and client experience.
A watch step picks up new mail. The message is passed to a model that drafts a reply to the actual content, and a second step extracts the sender address from the message rather than assuming the header is clean.
The relevant file is downloaded from Google Drive and attached, a short delay is applied so the reply does not arrive within the same second, the mail is sent, and the original is marked as read.
The solution was designed from the ground up to fit this exact business.
New mail is picked up as it arrives, on a short polling interval.
A model writes against the actual enquiry, and the sender address is extracted from the message.
The relevant document is downloaded from Google Drive and attached to the draft.
The reply goes out and the original is marked read.
Each tool chosen specifically for reliability, integration depth, and ease of use for the client.
Scenario and scheduling.
Drafting and address extraction.
Source of the attached document.
Watch, send and mark as read.
Enquiries answered on arrival, with the right attachment already on the reply.
Written against the enquiry, not chosen from a template.
Pulled from Drive and attached to the reply itself.
Original marked read, so the backlog stays accurate.
Send me the brief, a Figma file, a reference site or a rough outline, and you'll have a fixed quote with a delivery date within 24 hours.
